Opening hours (excluding bank holidays):
- Mon to Fri: 8am-6pm (Thu: 9am-6pm)
- Sat-Sun: 10am-4pm (for calls about fraud, or blocked internet access on the personal current account)
Triodos Bank Christmas opening hours
For card activation, reporting your card lost or stolen, declined card transactions and reporting suspicious transactions, we are open 24/7.
For all other queries during the festive period our friendly, Bristol-based contact team are available to help you during the following opening hours:
- Monday 23 December - 8:30am – 5pm
- Tuesday 24 December (Christmas Eve) - 8:30am – 5pm
- Wednesday 25 December (Christmas Day) – Closed
- Thursday 26 December (Boxing Day) – Closed
- Friday 27 December - 8:30am – 5pm
- Saturday 28 December - 10am – 4pm - Unblocking internet banking access and reporting suspicious activity only
- Sunday 29 December - 10am – 4pm - Unblocking internet banking access and reporting suspicious activity only
- Monday 30 December - 8:30am – 5pm
- Tuesday 31 December - 8:30am – 5pm
- Wednesday 1 January – Closed
Lost or stolen card?
Call us immediately - our card services team is available 24/7
Existing customer?
- Look through our frequently asked questions
- Send us a secure message through Internet Banking