Open Banking
Giving you more choice and control over your money
What this means for you
How it works
Watch Open Banking’s video about how it all works
WatchGet started with Open Banking
Soon you'll be able to start using open banking services with your Triodos current account
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Get started with Open Banking
Soon you'll be able to start using open banking services with your Triodos current account
FAQs on Open Banking
Yes, Open Banking services are also available to Business Current Account and Charity Current Account customers.
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To see what consents are active on your account, log into Internet Banking and go to ‘Account Profile’ and then ‘Open Banking Consents’. If you use our mobile app you can find this under ‘More’, ‘Preferences and privacy’.
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It’s totally up to you whether you use Opening Banking services or not. If you don’t want to use Open Banking you don’t need to do anything, you can simply carry on using your current account as you do now with no change to how your account information is used.
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- Security has been at the core of the development of Open Banking. It uses Bank-level security which means that it uses rigorously tested software and systems. Any data that is shared is protected and encrypted. It’s regulated, meaning that only providers registered with the Financial Conduct Authority (FCA) can provide these services; you have control to decide to stop sharing your data at any time.
- When you sign up with a Third Party Provider (TPP), we will check that they are registered. We will never share your account information with a TPP that is not registered.
- If you do decide to use Open Banking we will only ever share the information that you have chosen to share, for example, the balance of your current account, nothing more.
- Each provider of Open Banking must comply with Data Protection Laws and be approved by and registered with the Financial Conduct Authority (FCA). They will never take any action on your account without your explicit consent or share your account information outside of the agreement that you made with them.
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How do I know if an Open Banking service is genuine?
- Firstly, check that the provider that you are thinking of using is registered with the Financial Conduct Authority (FCA) to provide Open Banking services. See list of registered providers
- Before you sign up to a service, make sure you are happy that the provider you are using is who they say they are, and that you understand the service that they will be providing.
- When you sign up to Open Banking you will be transferred to our secure website. Check that this looks like the Triodos Bank website you are used to seeing and that the web address contains the ‘s’ in https://www.triodos.co.uk
- You will never be asked to share your password or login details
- If you are in any doubt whether a provider is genuine, stop and verify them before proceeding by checking that they’re on the list of registered providers.
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You can stop sharing your account information at any time. To withdraw consent you should contact your third party provider. You can also withdraw consent by logging into your Triodos Internet Banking and go to ‘Account Profile’ and then ‘Open Banking Consents’. If you use the Triodos Mobile Banking App you can find this under ‘More’, ‘Preferences and privacy’.
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From September 2019 the technology will be in place to enable other Open Banking providers and Third Party Providers to start integrating their apps and tools with Triodos Bank current accounts. Once providers have integrated their systems with ours, you’ll be able to start using their Open Banking products and services to connect with your Triodos current account.
At this stage you will be able to use Open Banking for two types of service:
- Account information – this means current account transaction details and account balances.
- Initiate payments – this means using an Open Banking service to make payments from your account held with us.
See the list of Open Banking providers.
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You can find a list of registered providers on the Open Banking website.