Careers

To help you with your application take a look at our recruitment process below, with CV and interview hints and tips, plus the answers to our frequently asked questions.

Your application

Your application is a chance to highlight all your relevant skills, knowledge, achievements, and experience. In your application, we ask that you provide us with a CV and a cover letter.

To understand more about you and why Triodos is an organisation you would like to join, within the cover letter we will ask you to provide answers to these two questions.

1. At Triodos we believe in the power of money to change our world for the better. Our mission is to help create a society that protects and promotes quality of life and human dignity for all. How do you personally connect with our mission?

2. Why is this specific role of interest to you and what would you bring to it?

In your application remember to:

Keep your CV clear and concise.
Highlight your skills, knowledge and experience that most relate to the role you are applying for.
Make sure the information you provide us with is in a logical order - bullet points are a good way to break up information.
Show your strengths, by taking your time and making sure you don't leave anything important out.
Tailor your application to the role you are applying for to ensure you highlight all your key strengths, achievements, skills, and knowledge.
Working for Triodos Bank is not just about your skills and experience, it is also about a connection to our values and mission. The cover letter is a good opportunity to detail your personal connection to our mission and values and reasons for wanting to work for Triodos. Think about how you can bring this to life with your interests, voluntary work, community experiences and any other achievements that may support your application.

Initial telephone conversation

To learn more about your skills and experience, we may contact you for an initial call. This is an opportunity for a member of our recruitment team to discuss your application and gain a deeper understanding of your motivation for the role.

Interview

If your skills and experience are relevant for the role you have applied for, you may be asked to take part in an interview.

We truly believe that interviews are a two-way process; we'll be able to find out more about you and will ask some behaviour and competency based questions to learn about you, your strengths and development areas as well as your skills and career history. You'll also get the chance to ask us any questions you may have about us and the role.

Competency based questions allow you to demonstrate specific skills relevant to the role, whilst the behaviour questions go beyond a focus on technical skills and experience and help identify the attitudes and approaches you take to work.

To prepare for your interview, make sure you:

Check the date, time, and location of your interview and plan your journey, or if the interview is taking place online that you have the link and access to MS Teams.
Research the role and our business.
Listen to the question carefully. Take your time to think about your answers, and if possible, use real life examples to help demonstrate your abilities.
Let us know of any reasonable adjustments we can put in place for this to be a fair and equitable process for you.

FAQs

How long does the application process take?
Once you have made an application, you will receive an acknowledgment email from our HR Team. Jobs are usually advertised for a period of two weeks. However, we may close this earlier if we receive a higher number of applications than expected, so please do apply as soon as possible if you find a job of interest to you. We review applications once the application period has closed, so don’t worry if you don’t hear from us straight away.

Whom can I contact if I have a problem or query regarding my application?
Our HR Team are always available to help you with any queries you may have. Get in touch with them at [email protected].

Can I apply for more than one role?
Of course! However, we recommend that you only apply for roles that are suited to your career history and skills.

Will I get feedback after my interview?
Always! We want to ensure that every candidate receives the best experience. Our HR Team will be in touch after your interview to discuss feedback with you.

If unsuccessful, can I apply for opportunities in the future?
If you were unsuccessful, we would still love to hear from you in the future should another opportunity arise that matches your skills. If you are hoping to apply for the same opportunity in the future, we recommend waiting six months before reapplying.

Are there reasonable adjustments available?

Yes! We are committed to diversity and inclusion and can adapt our recruitment and selection process to your needs at any point throughout the process. Please contact [email protected] to discuss what adjustments we can make to make it a fair and inclusive experience.

Read our Recruitment Privacy Statement

We have been an accredited Living Wage employer since 2014 and all our co-workers are paid at least the Real Living Wage. This means that we require all those employed, including co-workers employed via suppliers and contractors operating on site, to be paid the Real Living Wage.

We are proud to have been a certified B Corporation since the European launch of the movement back in 2015. In order to become a B Corp, we have been certified by the non-profit B Lab to voluntarily meet rigorous standards of social and environmental performance, accountability and transparency. Together, as a community of like-minded businesses, we are driving the shift to a new kind of economy, that is better for workers, better for communities and better for the environment.

As a Disability Confident employer, we are committed to providing an inclusive recruitment process accessible to everyone. As part of our commitment, we have ensured all candidates have access to reasonable adjustments throughout the recruitment process, provided inclusion training to hiring managers in partnership with Babbasa and continue to support our current co-workers.

We are a proud signatory of the Bristol Women in Business Charter, supporting the advancement of greater gender quality in Bristol and surrounding areas. As a signatory we annually commit to an objective and review and report our progress to the charter. Previously this has involved promoting flexible working arrangements for co-workers and removing questions about salary expectations in our recruitment process.

At Triodos, we are proud to support the advancement of women in the financial industry through our corporate sponsorship of Women in Banking and Finance. We actively promote gender diversity by advertising our job roles on their job board and promote and recognise the value of their webinars and events for co-workers.

Triodos is a proud partner of Babbasa, who support us in our ambition to make Triodos as equitable, diverse and inclusive as possible. This partnership has helped us reach more young people from diverse communities and encourage co-workers to thrive within our teams. The partnership also gives co-workers the opportunity to become Equal Opportunities Ambassadors and mentor young people in our community.

UK & Ireland inspiring workplaces 2024 - finalist

We have been recognised and celebrated as an inspiring workplace that prioritises its people. This celebrates our culture and purpose, leadership, employee wellbeing, inclusion, and diversity, as well as how we communicate across the bank with all co-workers.

To be recognised as an ‘Employer with Heart’ by The Smallest of Things we have gone above and beyond the statutory requirements for family leave for premature births. This means that if a co-worker’s baby is born prematurely, their family leave will be extended by the number of days the baby is born prior to them being full term. This period is paid at full pay.

In partnership with Resource Solutions, we received the 2023 HR Excellence Award for Best ESG (Environmental, Social and Governance) Strategy. An in-depth assessment of our HR strategy highlighted the value of our current initiatives and commitments, such as equal parental leave, corporate volunteering scheme and co-worker values ambassadors.

When we signed up to the WIBF Charter in 2019, we had 45% female representation within senior management against a target of 30%. Our current target is 40% and as of 30 September 2024 we have met this target with 40% of our current senior management being female. It should be noted that in a relatively small business a single change in one role can have a significant impact on gender ratio at the senior level.

Read more about the Women in Finance Charter

Gender representation continues to be one of the focus areas within our Equality, Diversity & Inclusion Strategy. During 2024 we have collected EDI data for all our co-workers and have set targets for the growth of female representation across our mid and senior level roles. To achieve this target, we will continue to implement actions that we hope will increase female representation across the business.

As of 2024, our gender pay gap has decreased year on year. We are confident that the changes we have made, to encourage and support a diverse co-worker population, are making a difference and we are committed to continuing our quest to improve our levels of inclusion.

Valuing diversity and inclusion

We value a diverse workforce and the contribution each person makes.
We believe that diversity brings different ideas and perspectives, helping us to be sustainable as a business.
Everyone should be treated equally, with the same dignity and respect.
We're committed to promoting inclusivity, equality and diversity across the whole of our business, which includes in our policies, practices and procedures.
We ensure that our selection and recruitment processes are fair and professional to find the right person.
We will continue to work hard to develop diverse candidate lists through avenues such as gender-neutral language in adverts to ensure we have more women in all areas of the business, as well as actively promoting gender diverse interview panels.
We commit to our continuation of challenging ourselves on the flexibility of every vacancy’s working pattern to ensure that we attract the widest talent pool.
‘Gender’ is one of the five key focus areas of our new Diversity & Inclusion strategy.

Read our Diversity and Inclusion Statement

We asked some of our co-workers what it was like to work at Triodos Bank. Here is what they had to say.

Working at Triodos Bank

A career with real impact

Join our community and work for a world leader in sustainable banking

Working at Triodos Bank

A movement that's changing banking for good

Our culture

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Your benefits

What does Pride mean to you?

Keeping our co-workers safe and happy

Finding solace in challenging times

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Bristol

Triodos Bank UK - Internship 2025 - 2026

Our recruitment process

We're a recognised employer

Co-worker stories

Kasia Hanszke – Lending Operations Manager

Matsoso Letlalo – HR Assistant

Megan Freeman – Process Optimisation Team Leader

Sharon Graves – Customer Journey Lead

Sinenkhosi Kunene – Customer Contact Co-worker

Sunayana Sarma – Regulatory Reporting Analyst

Tobi Akinsola – Investment Operations Team Leader

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