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Lost or stolen card?
Call us immediately - our card services team is available 24/7
Have a question?
Look through our frequently asked questions.
Send us a chat message
Existing customers can send us a chat message in the Triodos Mobile Banking App by going to ‘More’ then ‘Help’, or by logging into Internet Banking.
Chat is open Mon-Fri 8am-6pm (Thur 9am-6pm), but you can still send us a message when it is closed and we will respond as soon as we can the next working day.
Call us
Our phone lines are open Mon-Fri 8am-6pm (Thur 9am-6pm). If you need to contact us about fraud or blocked internet access for your Personal Current Account, you can also call us Sat-Sun 10am-4pm.