How to report business fraud

Call us on 0330 355 0355 (or if abroad on +44 (0)1179 739339) if:

• You’ve received a call, text or email that you think might be suspicious
• You suspect your Digipass has been stolen or used without your consent
• You’ve lost any of your security details or think they have been stolen
• You think someone else may be able to use your Digipass or security details to access your organisation’s internet banking

Report a spam text

Report the spam text to your network operator by forwarding the text free of charge to 7726.

Opening hours

For fraud related queries, we're available 8am-6pm Mon-Fri (9am-6pm Thu), and 10am-4pm weekends. 

Once you've contacted us:

• We'll ask you for all information you have about the loss or theft and may require you to report it to the police
• If you find your Digipass after reporting it as stolen do not use it – let us know immediately. We will send you a new Digipass and PIN
  

Once you’ve let us know, you should also report it to Action Fraud – the UK’s national fraud and cyber crime reporting centre:

• Call: 0300 123 2040
• Report it online: actionfraud.police.uk