We may consider a request for a buy to let, but there would need to be a strong social aspect and the properties would need to be built or refurbished to the highest possible eco standards.

We appreciate that some of our business customers may be impacted directly or indirectly by Covid-19 (Coronavirus). We are committed to supporting any viable business in managing through the impact and uncertainty. Please contact us to discuss what support we can provide.

We look to support any customer who is concerned regarding fees and charges following the outbreak of Covid-19 (Coronavirus). If your circumstances are causing you to worry or causing you financial stress, please contact us so we can discuss with you any options to support.

We have now developed a policy for lending to businesses involved in tourism (accommodation providers / campsites / visitor attractions / recreation).

We are pleased to be working in conjunction with the Green Tourism . Green Tourism is the national sustainable tourism certification scheme for the UK, and businesses opting to join Green Tourism are assessed by a qualified grading advisor against a rigorous set of criteria, covering a range of areas, like energy and water efficiency, waste management and biodiversity. Businesses are awarded a business Bronze, Silver or Gold accreditation depending on the outcome of their assessment.

It is a condition of any lending (loan or overdraft) that a business is accredited to a minimum standard of Silver within a specified period of the facility being made available

Fraudsters are taking advantage of the uncertainty around Coronavirus (Covid-19) to try to access customer details and accounts. We’ll never ask you to log into Internet Banking, for Digipass details or to move money to a safe account. Be vigilant and call us on our published phone number if concerned. Visit www.triodos.co.uk/business-fraud for more.

A large number of co-workers are working from home; however our office remains open for business-critical functions and to ensure our services are resilient.

In order to protect our co-workers and to help reduce the spread of the virus, all our offices are closed to visitors from the general public at this time. This includes our head office in Bristol and our offices in Edinburgh and London.

In response to the challenges of Covid-19 (Coronavirus), arts and culture businesses and organisations can find advice, emergency measures, funding and other financial support from:

• Arts Council England
  
• Creative Scotland
  
• Arts Council of Wales
  

In response to Covid-19 (Coronavirus), businesses and organisations in the health and social care sectors are being provided with guidance by:

• Care Quality Commission (CQC) for England
• Scottish Care Inspectorate
  
• Care Inspectorate Wales
  

Yes, Triodos Bank is registered with the Lending Standards Board and adheres to the Standards of Lending Practice.

This voluntary code of practice sets standards for financial institutions to follow when they are dealing with their personal and small business customers in the United Kingdom. It provides valuable protection for customers and explains how firms are expected to deal with them day-to-day and in times of financial difficulties.

For more information, you can read about our commitment to business and charity customers, and learn more about the Standards of Lending Practice on the Lending Standards Board website.

All business lending applications will be reviewed within 7 - 14 days. See our lending guide to find out what you can expect when applying for a business loan or overdraft with Triodos Bank. 

We would consider a combination of selling alongside holding for long-term rental, or complete hold for rental.

Yes. It’s the only way we can be sure you fit with our and (more importantly) our savers’ ethics. We do, however, lend to those in the process of converting to organic.

See our new loans checklist to find out what information is required when applying for a business loan with Triodos Bank.

Triodos Bank offers a fully unadvised service and you will have to determine the amount you require independently. We recommend you consult an independent financial adviser if you need help to determine your financial requirements.

For loans over £1 million, we will respond to your request within 5 days. See our guide to find out what you can expect when applying for a business loan or overdraft with Triodos Bank.

Yes, we see this as part of our commitment to supporting affordable housing projects. Learn more about lending for housing, including co-housing, community-led housing and housing associations.

‘Local’ is a difficult area for us to define and monitor. We require all our producers to be organic, but are currently introducing the Soil Association standard for catering businesses – which allows a mix of local and organic foods. We’re unlikely to accept a project purely on the basis of local.

Currently, we do not accept unsecured loans. Please refer to our product summaries for the types of security we will accept for different types of borrowing.

Yes, we do have projects that are part certified. Our general rule of thumb is that more than 70% of the business is organic.